Return Policy

Refunds

We do not allow refunds or exchanges for sex toys, sex toy related items, or lingerie due to the nature of the products.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Defective or incorrect items manufactured by Bunny Bump Designs may be eligible for Exchange Only. These items must be sent back to Bunny Bump Designs within 14 days of delivery. Contact us via email with your order number, the product to be exchanged, reason for the exchange, your email address and phone number.  

To be eligible for an exchange your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and Other Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Each product sold through us is warranted by the manufacturer and not us. Contact the manufacturer for concerns regarding the manufacturer’s warranty.

We are not responsible for lost packages, delayed deliveries, or items stating delivered but you never received. Contact the shipping carrier for concerns and updates.

Shipping Fees

Shipping Fees are non-refundable.

If you have any questions contact us at bunnybumpdesigns@gmail.com.